Site Survey

Welcome to the Choice OnLine customer site. We want to hear what you think of the site and what you want to see as we continue to add new entertainment and information to the this site. Thank you for taking the opportunity to give us your feedback. The following form has been designed to get specific feedback about what new features you like or dislike, and we hope that you will be as candid in your evaluation as possible. This is your voice to make the Qwest Choice OnLine subscriber site a more productive place to work and play! Name Primary E-mail Address Number of Internet Users in Household How long have you had Qwest Choice OnLine service? Don't know More than 12 months Between 6 and 12 months Between 3 and 6 months Less than 3 months How long have you had any Internet access? Don't know More than 2 years Between 1 and 2 years Between 6 and 12 months Less than 6 months Is Choice OnLine your first Internet provider? Yes No What type of processor does your computer have? Don't know 386 486 Pentium or higher MAC (68k) PowerMAC or G3 What is your computer's processor speed? Don't Know Less than 66 MHz 66 to 100 MHz 100 to 150 MHz 150 to 266 MHz 266 to 450 MHz Higher than 450 MHz How much RAM does your computer have? Don't know 8MB or less 16 MB - 32 MB 40 MB - 64 MB 72 MB - 96 MB 102 MB - 128 MB More than 128 MB At what resolution is your monitor most commonly set to? Don't know 640x480 800x600 1024x768 or higher Does your computer have a CD-ROM drive? Yes No Have you set up a personal web page? Yes No Why or why not? Do you use the following features on the Internet? (check all that apply) Web browsing e-mail online gaming chat rooms news weather business news stock quotes sports information local info online purchases video conferencing Internet telephony On the new Qwest Choice OnLine site, how would you rate the front page layout, with "1" being low and "10" being high? 1 2 3 4 5 6 7 8 9 10 Which of the following home page features did you use? (please check all that apply) Customize page Using the Site LookSmart search Qwest Dex Mapquest Weather My Account Help Choice OnLine Policies What's on Choice TV? If you used the customize feature, which elements did you select to appear on your personalized page? 5 day forecast Multi-Search Quote of the Day Top Business News Top Entertainment News Horoscopes Which of the following sections did you use? News and Business Sports Entertainment Your Home Technology Education Classifieds Games Multimedia Were there categories or information areas that you would like to use, but didn't find on the site? Which of the following would you be interested in seeing on the site? travel for kids more free games pay-per-view online adult entertainment pay-per-play games online ordering for cable TV movies more extensive customer support help Overall, how would you rate the look and feel of the site? 1 2 3 4 5 6 7 8 9 10 Overall, how would you rate the site's ease of use? 1 2 3 4 5 6 7 8 9 10 Do you have any comments about look and feel or ease of use? What do you like most about the site? What do you like least about the site? Did you find any problems with the site, such as non-working links, navigation problems or other issues? Any final comments you have on the site?      Thank you for your time and participation.

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